Your Questions, Clearly Answered
Find detailed answers on moissanite, lab-grown diamonds, sterling silver care, and our commitment to ethical luxury.
How durable is moissanite?
Moissanite is exceptionally durable, scoring 9.25 on the Mohs hardness scale. This makes it suitable for daily wear, resisting scratches and maintaining its brilliant fire for a lifetime.
Will sterling silver tarnish?
Our premium sterling silver is rhodium-plated, a protective layer that significantly reduces tarnishing and maintains a mirror-like finish. With proper care, your piece will retain its luster.
Is shipping insured?
Yes, all EtoileDiam shipments are fully insured and require a signature upon delivery for your peace of mind. We ensure your ethical brilliance arrives safely and securely.
What are lab-grown diamonds?
Lab-grown diamonds are real diamonds, chemically, physically, and optically identical to mined diamonds. They are cultivated in controlled environments, offering a conflict-free and sustainable choice.
How do I find my ring size?
We offer a comprehensive sizing guide on our website, including printable sizers and measurement tips. For personalized assistance, our client care team is ready to help.
What makes EtoileDiam ethical?
We exclusively use moissanite and lab-grown diamonds, ensuring conflict-free origins and minimal environmental impact. Our sterling silver is also responsibly sourced, reflecting our commitment to ethical luxury.
Still have questions?
Our client care team is ready to provide personalized assistance and expert advice.