Privacy policy

ÉTOILE DIAM is committed to protecting your privacy. Should we request certain information that can identify you when using our website, you can rest assured that it will only be used in accordance with this privacy statement.

This policy aims to inform you about the data ÉTOILE DIAM collects, the reasons for collecting such data, and how it is used to protect your rights.

Note: In this policy, "We, Us, Our" refers to "ÉTOILE DIAM" and "You, Yours" refers to Customers and Readers.

Information We Collect

We collect personal information only at the point of purchase or when ordering a free home trial. Personal information includes, but is not limited to:

- First Name, Last Name

- Home, Billing, or Physical Address

- Email Address

- Phone Number

- Other Contact Information

- Credit Card Number, Expiration Date

We may also collect:

- Demographic information such as postcode, preferences, and interests

- IP Addresses

- Other information relevant to customer surveys and/or offers

How We Use Your Information

We require this information to understand your needs and provide you with better service, specifically for the following reasons:

- Internal record keeping

- Improving our products and services

- Periodically sending promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you provided

If you do not wish to receive further communications from us, you can opt out at any time by emailing us at etoilediam@gmail.com.

When you visit our website, ÉTOILE DIAM collects your IP address to help diagnose problems with our server, administer and optimize our website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session. Your IP address may also be used in combination with your personal information for credit fraud protection and risk reduction.

The collected data may also be used internally for research on user demographics, preferences, behavior, and to improve our website and your experience.

Compliance With Law and Fraud Protection

We may collect and disclose any information, including personal information, we deem necessary to comply with any applicable law, regulation, legal process, or governmental request. We may collect and share personally identifiable information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to physical safety, or as otherwise required by law. We may also exchange information with other companies and organizations for credit fraud protection and risk reduction.

Information Shared With Third Parties

Third parties may use your personal information. For example, when shipping products to you, we need to share your Full Name and Shipping Address with our delivery agent. Other third parties that we may share your personal information with include:

- Web hosting companies

- Fulfillment companies (e.g., companies that fulfill product orders)

- Jewelers and assemblers

- Data analysis firms

- Affiliates

- Third-party consulting or marketing firms

- Email service providers

If you use a credit card or other financing alternative to place an order, we will share your personal information with the financing company to confirm and process your order. These third parties receive personal information only if needed to perform their function(s), and they are not authorized to use your personal information for any other purpose(s) than those set forth by ÉTOILE DIAM. We provide third parties with the minimum amount of personal information necessary to complete the requested service, product, or transaction.

Business Transfer

Your personally identifiable information may be disclosed as part of any merger, sale of company assets, or acquisition, as well as in the event of an insolvency, bankruptcy, or receivership, where personal information would be transferred as one of the business assets of the company.

International Transfers

Information collected on this website may be stored and processed in the United Kingdom or any other country in which ÉTOILE DIAM or its affiliates, subsidiaries, or agents maintain facilities. By using this website, you consent to any such transfer of information outside your country.

Cookies

A cookie is a small file placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual, tailoring operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Additionally, ÉTOILE DIAM may use third-party advertising or content delivery companies to serve ads or images on our website or other websites. These companies may use web beacons to place a persistent cookie on your computer, allowing the third party to recognize your computer each time you visit certain pages or emails and compile anonymous information. Information collected through these third-party advertising companies is anonymous.

Links to Other Websites

Our website may provide links to other third-party websites, which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these (and all) websites.

Security

ÉTOILE DIAM is committed to protecting the personal information you share with us. We use a combination of security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use, or disclosure. For example, we store personal information on computer servers with limited access. Additionally, when we transfer sensitive personal information (e.g., credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

- Whenever you are asked to fill in a form on the website, look for the box to click if you do not want the information to be used by anybody for direct marketing purposes.

- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at etoilediam@gmail.com.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

For any inquiries or concerns regarding this privacy policy, please contact us at etoilediam@gmail.com.

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